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FAQ's...
I am entitled to a free hearing test, am I entitled to a free hearing aid?
Whilst the hearing test is free, we offer a private hearing aid dispensing service. If you wish to have NHS hearing aids you must go through your Doctor.
How long will the visit last?
The Hearing Aid Dispenser can be with you for up to 90 minutes, depending on your requirements, to examine your hearing and help you choose any hearing aids you may require.
How will I know if you are the hearing aid dispenser?
All staff wear a prominent identity badge, which includes their company ID No. They have all been CRB and POVA checked and the company is registered with both the Health Professions Council and your local Primary Care Trust. You will also receive a telephone call prior to your appointment, to let you know they’re on their way.
Will I be able to choose hearing aids?
Yes. After an audiogram has been taken, the Hearing Aid Dispenser can help you choose hearing aids to help suit your hearing loss, style, dexterity and budget.
Are your hearing aids digital?
Yes, all of our hearing aids are digital, regardless of price and style.
What if the hearing aid dispenser finds wax in my ear?
If the Hearing Aid Dispenser finds your ears to be either partially or wholly obstructed with wax then they will refer you to have it removed. If you believe that the presence of wax may be contributing to your hearing loss, you should seek advice from your GP.