The Outside Clinic - Free Home Eye Tests

Terms & Conditions of Sale

Definitions
Conditions
Ordering
Legal Entitlements
Price and payment
Cancellation and "Cooling Off"
Delivery
Rights and Obligations of Seller
Warranty
Returns
Limitation of Liability
Waiver
Severance
Changes to Terms and Conditions
Governing Law and Jurisdiction

Definitions (back to top)

Buyer means the individual, advocate or organisation that buys or agrees to buy the Goods from the Seller.

Seller means: “The Outside Clinic a division of Complete Price Eyewear Ltd”.

Contract means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions.

Terms and Conditions means the terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Seller.

The “Company” shall mean “The Outside Clinic a trading name of Complete Price Eyewear Ltd” and whose address is:

The Outside Clinic, Old Town Court, 10/14 High Street, Old Town Swindon, Wiltshire SN1 3EP

Conditions (back to top)

Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights.

These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.

The Buyer should read these terms and conditions or seek clarification from the sellers representative before signing an order.

All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.

All orders must be accompanied by a minimum of 50% deposit of the quoted price. After the order is received the Seller shall confirm the details, description and price for the Goods.

Payment of the price must be made in full at point of delivery of the Goods.

Legal Entitlements (back to top)

If the Seller discovers that the Buyer is not legally entitled to order certain Goods, the Seller shall be entitled to cancel the order immediately, without notice.

If the Seller discovers that the Buyer is not legally entitled to relief from payment as prescribed in the NHS GOS3 optical voucher, the seller may seek to recover any and all costs incurred.

Price and Payment (back to top)

The price of the Goods shall be that which is communicated to the patient at the point of purchase and is shown on Company receipts and correspondence.

The price includes where relevant delivery charges and VAT.

All orders must be accompanied by a minimum of 50% deposit of the quoted price.

Cancellation and "Cooling off" (back to top)

The buyer shall be entitled to a cooling off period of 7 (seven) calendar days in which to exercise the right to cancel the contract. This will be effective from the date of receipt of the written notice of the right to cancel.

If you wish to cancel the contract you must do so in writing and send it to the Company's address - (Full details of how to cancel are contained on your receipt)

In the event of cancellation, the Seller shall be responsible for the recovery of the Goods from the Buyer and the Seller shall inform the Buyer, within 21 days of cancellation, of the date when the Seller will collect the Goods.

Delivery (back to top)

Goods supplied within the UK (excluding Northern Ireland) will normally be delivered within 28 days working days of acceptance of order except for unforeseen circumstances beyond the seller's control.

Where specific delivery dates have been agreed, and where this delivery date cannot be met, the Buyer will be notified and offered a new delivery date.

The Seller shall use its reasonable endeavors to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.

Rights and Obligations of the Seller (back to top)

The Seller shall make every effort to ensure prices are correct at the point at which the Buyer places an order.

The Seller shall not be liable to anyone for withdrawing any Goods from stock or for refusing to process an order.

The Seller reserves the right to withdraw any goods from their stock at any time.

Warranty (back to top)

The Seller warrants that the Goods will at the time of delivery correspond to the description given by the Seller.

Returns (back to top)

The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within a reasonable time confirming if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.

Where a claim of defect or damage is made, the Goods shall be returned by the Buyer to the Seller. The Buyer shall be entitled to a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective.

The Buyer will be under a duty to take care of the Goods until they have been recovered. The Buyer will receive a refund of all monies due for the Goods if they have complied with the terms of these conditions.

All refunds will in the form of a cheque made payable to the buyer and posted to the delivery address.

Goods to be returned must clearly show the Buyer’s name and their scheme ID number obtained from the Seller on the package.

Where returned Goods are found to be damaged due to the Buyer’s fault the Buyer will be liable for the cost of remedying such damage.

Limitation of liability (back to top)

Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Seller’s agents or employees.

Waiver (back to top)

No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.

Severance (back to top)

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, then such provision or term shall be removed and the remainder of these terms and conditions shall continue in full force and effect.

Changes to Terms and Conditions (back to top)

The Seller shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.

Governing Law and Jurisdiction (back to top)

These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.